Archive for the ‘national health reform’ Category

Consumer Assistance: What makes health reform go

Monday, July 12th, 2010

It’s no secret that the passage of the Affordable Care Act means lots of new opportunities for health care coverage and access – and that most Americans are confused about what the law actually means for them.  Here at Community Catalyst, we have seen health reform as an opportunity to improve consumers’ ability to get clear information in lay terms from trusted sources to help them understand their health care options.  And consumer assistance programs (CAPs) are a critical way to make this happen.

The Affordable Care Act included $30 million in 2010 to fund state ombudsman offices and CAPs (Section 1002).  The grant guidelines for those funds are slated to come out in the next few weeks, and the grants will likely go to states, who will decide how to best use the funds.

While we’re not quite sure how the guidelines will read or play out in implementation, we have  some core criteria we think are necessary to providing consumers accurate, understandable information and helping them navigate the new world of health care.

1.     Be truly independent.  Consumers should be able to trust that the information and enrollment assistance they get is unbiased – not informed by state budget problems or politics.  Especially as 20 states’ attorneys general actively oppose health reform, consumer assistance programs should ensure there’s a wall between state and political issues and helping consumers.
2.    States need to do more than they already do.  Many states are currently overwhelmed and understaffed because of budget woes.  Consumer assistance programs need to be separate and robust from current activities in state Administrations – and actually have the capacity to provide necessary help, navigation and information.
3.    Meet the needs of the community.  Consumer assistance needs to be culturally and linguistically competent, and provided by people who understand working with vulnerable populations.  A well-trained staff should be trusted by members of the community, including people at different levels of income and insurance options (from Medicaid to private insurance).
4.    Allow for feedback to policymakers.  A critical reason for consumer assistance is the ability to get real-time, on-the-ground information about what’s working and what’s not.  Regular feedback to state and local policymakers can help improve health reform implementation
5.    Ensure every state has a consumer assistance program.  Even if a state does not set up a program, the federal government should be able to contract directly with an organization to carry out these important duties.

Based on these elements, we think that the best option for CAPs in most states is often non-profit community advocacy organizations.  Examples like Health Care for All Massachusetts’s Helpline, New York’s Community Health Advocates, and Health Assist Tennessee have shown us that strong consumer assistance programs can mean the difference between a failed attempt and successful reforms. The Helpline in Massachusetts saw their call volume increase from 500 to 4000 per month after the passage of that state’s health reforms in 2006.  People call with questions from enrollment assistance to help with paperwork to navigating the health system.
We hope that the grant guidelines will explicitly permit states to contract or partner with community organizations to provide consumer assistance.  We have seen these models work, and know that they are trusted sources of health care information for communities and families looking for help in understanding a system that’s about to get bigger and more complex.

– Christine Barber, senior policy analyst

Websites like wine: healthcare.gov good now, getting better

Friday, July 2nd, 2010

HealthCare.gov: Take health care into your own hands  Learn MoreThe web portal Healthcare.gov (@healthcaregov for all you twitterheads out there) went live, launching ahead of its July 1 deadline by hours Wednesday night. HHS deserves props for this site: not only was it delivered ahead of schedule, but it’s spiffy-looking, easy to use, and full of important info to help people get covered.

The website is what it says – a door through which consumers can check out what private insurance plans are available to them, depending on their age, state, current coverage, and health conditions.  There’s also information about public programs, like Medicaid, and how reforms in the new law affect people soon – such as the small business tax credit, high-risk pools for people with pre-existing conditions, and the ability of young people to join or stay on their parents’ plan till age 26.

If you haven’t checked it out yet, you should. We did a walk-through ourselves yesterday and were impressed by the clear, appealing design, the plain-language navigation to help consumers find out what their options are and, oh yeah, all that information.

In October, a more in-depth version will launch, and will include rates, coverage exclusions and other pricing information—a level of detail we think is critical for consumers looking for insurance options. To our mind, the more information, the better. And we’d like to see the portal move toward standard benefit descriptions that help people make “apples-to-apples” comparisons.

Other things we’d like to see on Healthcare.gov?  We think the website should include all private insurance products, such Medicare Advantage and Medigap plans. Right now, it doesn’t.

And it would be great instead of just describing and giving contact info or redirects to public programs, like state Medicaid agencies, if someone visiting the website could determine whether they were eligible and if so, enroll online.  Downloading an application, printing it out, finding out where to submit it, and getting there is often too many steps in a process that could be moved online. A report by the Urban Institute in January showed that there are 9.8 million uninsured individuals who are eligible for but not enrolled in Medicaid, and a one-stop online enrollment platform on the portal makes a lot of sense to help those people get health care coverage.

We’re glad to see that patient protections in the new law – what the administration’s calling the “patient bill of rights” – are prominent and spelled out clearly on the site.  In the future, we’d like healthcare.gov to point to consumer assistance programs, too, especially non-profit ones, which have a great track record of helping people navigate the system, determine eligibility, and enroll.

And for consumers with medical bills, we also want to make sure that the portal makes hospital financial assistance policies available, prominent, and easily searchable on healthcare.gov. We’re encouraged that there seems to be placeholder language about free and reduced care where more specific policy information will go in the future

Certainly there is room to refine and build. But this is day two. And improvements are already underway. In fact, a banner stretched across the top of every page says “Health care is getting better. So is HealthCare.gov. Help us improve by adding your comments”—this thing is a work in progress. But it’s also a work of progress, one we’ve proudly bookmarked.

–Kate Petersen, Health Policy Hub

“Show me” gender equity!

Wednesday, June 30th, 2010

Missouri is trying to remain true to its slogan, the “Show Me State,” by helping lead the charge in anti-health reform legislation prohibiting abortion services for health insurance obtained through the exchange – (the term used for the health care insurance marketplace instituted by national health reform).  Yet it certainly leaves one wondering…show me what?

Now sitting on Governor’s desk is a bill that strips the state exchange of offering any kind of abortion coverage to consumers– even through an optional rider.  Similar to the flurry of anti-reform constitutional amendments being adopted across many states, this legislation is based on a model developed by the Americans United for Life (AUL), a non-profit law and policy group.  The model, entitled “The Federal Abortion-Mandate Opt-Out Act,” is in the pipeline in almost 30 states, according to AUL.  Thus far, Mississippi, Arizona, Tennessee and Louisiana have passed the prohibition measure – the measure was vetoed in Oklahoma and Florida.

Claiming to be founded upon a pro-family platform, AUL aspires to stall the progress of health care reform by barring consumers from some patient services.  Yet eliminating family planning services from exchanges does not promote a family friendly policy environment – but supporting gender equity does.  According to the National Law Center for Women, 17 percent of Missouri women forgo needed care due to their higher cost of health care – these include a broad range of services.  Women in Missouri are, on average, poorer than men and tend to work for small businesses that do not offer health coverage.  This is not only a strain on women and their health but also their families.

Advocates can challenge these flawed attempts to dismantle health reform and propose a broader pro-family agenda by driving home the message of gender equity.   A pro-family message is one that encompasses supporting all women at all times in their lives – daughters, sisters, wives, mothers, and grandmothers alike.  Other states have stepped up to rid their health care systems of inequitable gender rating that charge women as much as 4-48 percent more than men for the same health care policy.

However, these positive steps are not without their critics.  Before Colorado passed its ban on gender rating in the individual market this past spring (in the week following health reform passage), an insurance underwriter commented to the legislature that perhaps “we should ‘blame God’ because men’s parts were on the outside and women’s parts were on the inside.”  State Senator Morgan Carroll responded to his comment by suggesting “perhaps his brain is on the outside.”  Further, Rep. Jim Kerr suggested that women enjoyed shopping and perhaps they should do a better job shopping for health insurance.

The absurdity of the discussion makes you laugh and grimace simultaneously – but the issue remains in play in many states.  Women are often the center of their families, before and after they procreate – a real pro-family policy would be for all to acknowledge their right to a healthy and long life.  So, show me gender equity!

–Eva Marie Stahl, policy consultant

East Room Promises

Wednesday, June 23rd, 2010

baracksigningI was invited to attend an event at the White House yesterday to commemorate the 90th day since President Obama signed health care reform into law, and it was a powerful event that underscored how much the law matters to American families.

Following a private meeting with insurance executives, the President walked into the East Room and was introduced by Amy Wilhite from Ohio.  Amy’s daughter, Taylor, was diagnosed with Acute Myeloid Leukemia (AML), a cancer of the blood and bone marrow, for which Taylor received three rounds of chemotherapy and a bone marrow transplant that produced multiple side effects. Taylor’s father’s insurance plan has a $1 million lifetime limit, and as Taylor approached the limit, the family requested a $500,000 extension.  It was granted.  But Amy said that they still have to pick and choose which tests and follow-ups to go through with, because they don’t want to exceed the cap.  She was very grateful that the Affordable Care Act (ACA) banned lifetime caps and thanked the President for his leadership on the law.  Amy was articulate and her family’s story a powerful one, which moved all of us in the room.

After Amy,  President Obama spoke for about 25 minutes on abusive insurance practices that hurt families, and recent exorbitant rate increases that have captured headlines and prompted state action (such as Massachusetts’ prohibition of rate increases within the Connector).  But acknowledging that the cooperation of insurers is critical to making health reform a go, the President also suggested that he was ready to work with the industry to make the bill work.

The President went on to challenge politicians who are running on a platform of repealing the law–who want to go back to the system we had before. “Would you want to go back to discriminating against children with preexisting conditions?” he asked us. “Would you want to go back to dropping coverage for people when they get sick?”  Would you want to reinstate lifetime limits on benefits so that mothers like Amy have to worry?” The room was quiet.

“We’re not going back,” he said.  “I refuse to go back.”

–Rob Restuccia, executive director

The Insider: All this could be yours someday

Monday, June 14th, 2010

Fuzzy logic
As the “tax extenders” bill makes its way through the Senate, a provision to extend COBRA premium subsidies for the unemployed is in jeopardy. Opponents in the Senate and the Blue Dogs in the House who stripped the provision from legislation two weeks ago argue that it’s unfair to help people who are unemployed when other, equally needy people are getting no assistance.

Just stop and think about that for a minute: It’s not like they’re identifying an alternative beneficiary for assistance, or arguing to accelerate implementation of the Affordable Care Act. They are basically saying, “Because we can’t help everybody, we won’t help anybody.” If you apply that reasoning more broadly it leads you to advocate the repeal, or at least the suspension, of Medicare and Medicaid until 2014, when financial assistance to obtain coverage becomes more generally available–a move few Congressmembers would dare consider, even in a non-election year.

With unemployment remaining high, the COBRA premium subsidies in limbo are badly needed. They are good for the economy, the health care system, and mostly for the thousands of struggling families who will be able to retain their coverage. Find out more at Community Catalyst’s implementation headquarters.

Faulkner on health care
When William Faulkner wrote, “The past is never dead. It’s not even past,” he could have been talking about the politics of health care more than a half-century into the future. Congressional Republicans’ challenge of the White House public education campaign on Medicare changes as misuse of government funds for partisan advantage hearkens back to Democrats’ attacks on the Bush administration over the original Medicare Part D roll-out.

And Senators who opposed PPACA seem intent on re-debating the legislation at every opportunity: first, in the context of Don Berwick’s nomination to head CMS, and now in the debate over the Medicare physician payment fix. Republicans have offered an alternative that does more for the physicians but partially pays for it by eliminating desperately-needed financial assistance for state Medicaid programs—while slipping in a “poison pill” that would roll back the individual responsibility provisions in PPACA. Such a move could appeal to many on the left who are concerned that the affordability provisions don’t go far enough.

Someday, all this could be yours
As the “repeal and replace” drumbeat goes on, a third ‘r’ should be added to the sequence: Recycle. Congressional Republicans are recycling ideas from the debate that were shown to fail to reduce the number of uninsured or eliminate insurance discrimination.

But as several states move forward with anti-Affordable Care Act ballot measures, new research from Massachusetts shows just how wrongheaded such opposition is. Until the coverage provisions of the Affordable Care Act kick in in 2014, Massachusetts provides the closest thing we have to a “beta site” for what the health care system of tomorrow will look like. While critics focus on the continuing cost challenges (problems that pre-dated health reform in Massachusetts  and were not really addressed in the landmark law in 2006) new reports published by the Urban Institute and the National Bureau of Economic Research underscore just what other states can gain as they move forward with implementing the law.

Urban’s latest report shows that the coverage gap between racial and ethnic minorities and non-Hispanic whites has been closed—the only place in the country where this is true. Additional findings show:

  • –high rates of coverage in Massachusetts persist despite continued high unemployment
  • –economic barriers to obtaining care remain low and have declined further for some populations since the inception of the law
  • –four years into implementation, there is still no evidence of ‘crowd-out’ of private coverage, and public support for the Massachusetts system remains high.

Get the details here (pdf).

The NBER paper found that since reform in Massachusetts, there have been fewer preventable hospitalizations and emergency room-generated admissions, and length of hospital stays has been reduced, most likely due to improvements in access to ambulatory care.

Sure makes implementation look like a lot better idea than repeal.

–Michael Miller, director of strategic policy

Cross-coast Post: Real Choices

Thursday, June 10th, 2010

From our friends over at the Health Access Blog comes a great post about a California bill, SB890, that would implement many of the consumer protection pieces of national health reform early, like setting up strong medical loss ratios, so that insurers spend dollars on caring for people, not admin and profits, and creating minimum benefit standards in the private insurance market to help consumers make good comparisons. Here’s an excerpt:

By standardizing the benefits in the insurance market, consumers can make real apples-to-apples comparisons, forcing insurers to compete on price and quality rather than avoiding sick people. It ensures people know the kind of coverage they are buying, and what that plan actually covers. It prevents consumers from finding out too late that what their ailment isn’t covered. It prevents the worst forms of “junk” insurance, where patients are paying premiums and finding little value in return.

Read the rest of the post about how standardizing benefits allows for real choice at the Health Access Blog.

–Kate Petersen, Health Policy Hub

Senate should restore COBRA and Medicaid subsidies

Friday, June 4th, 2010

As we said Tuesday, the House removed provisions for federal Medicaid and COBRA subsidies from H.R. 4213, and the Senate departed for Memorial Day recess without taking action. The subsidies are critical to help hurting states that are struggling with budget cuts and families who have lost jobs during the worst economic time since the Depression.

The Senate will take up the bill when it returns from recess, and is likely to make changes. It is critical that the FMAP and COBRA extensions are put back into the baseline bill that is brought to the Senate floor, since it’s difficult to add the provisions back in through a floor amendment.

States are relying heavily on the FMAP extensions in their state budgets. It is very possible that this will be the last chance to secure those funds. Please contact your Senators before Tuesday and ask them to support the inclusion of the FMAP and COBRA extensions in the “tax extenders” bill (Also known as H.R. 4213, “The American Jobs, Closing Tax Loopholes and Preventing Outsourcing Act.”) to be considered by the Senate.  You can use Families USA’s toll-free number to connect to Capitol Hill, 1-866-922-4970.

For talking points, see the Community Catalyst implementation page.


Implementation for Kids

Wednesday, June 2nd, 2010

Have you been wondering how health reform implementation will affect children’s health care programs?

Are you looking for information on when changes to CHIP and Medicaid go into effect?

Do you want to learn more about the new provision allowing young adults to stay on their parents’ plans through age 26?

We’ll, look no further than the New England Alliance for Children’s Health Implementation Website. The site has health reform summaries, timelines, and fact sheets – with a particular focus on how the new law impacts children and families.

Still can’t get enough implementation? Community Catalyst’s “Making national health care reform a reality” page is frequently updated with the latest fact sheets, alerts, and need-to-knows about, well, making health care reform a reality.

Also check out our Utah partners’ awesome “Implementation Station” for myth-busters, cheat sheets, and ways to get involved in the implementation process!

–Maia Fedyszyn, New England Alliance for Children’s Health

The Insider: Last minute collapse on doc payments, Medicaid and COBRA subsidies a bad omen?

Tuesday, June 1st, 2010

In the lead-up to passing the health reform law, Congress debated what to do about the Medicare physician payment problem.  Under current law, the formula for setting Medicare physician payment rates, known as the Sustainable Growth Rate, or SGR, will impose large and escalating annual cuts on physician reimbursement.  The SGR issue was ultimately separated out from health care reform, and doctors were assured that the issue would be addressed before the scheduled payment cut June 1.  Physicians pressed for a permanent solution to the problem but because of the price tag, Congress scaled back, first to a 5-year patch and then to a 19-month fix.  The scaled-back SGR patch passed the House just before the Memorial Day recess, but without enough time for the Senate to act.  Theoretically that means that a Medicare payment cut of over 20 percent kicks in today, but CMS is holding onto claims for a couple of weeks assuming that when the Senate comes back they will enact a retroactive payment increase.

While the physician payment fix is likely to get sorted out, two other critical provisions face a more uncertain future.  With unemployment still high and state budgets still in trouble, House and Senate leaders attempted to extend enhanced federal Medicaid payments to states through the end of state fiscal year 2011 (the enhanced payments are currently scheduled to end halfway through the year) and to continue the subsidy of COBRA premiums created by ARRA last year.  But in what’s being described as victory for House fiscal conservatives, both of these measures were struck from the House legislation late last week, and whether the Senate will restore them remains uncertain.  Roughly 20 states are already counting on the extra Medicaid help in their state budgets.

However, that victory may prove short-lived. Both the COBRA and Medicaid provisions themselves are popular with core Democratic constituencies, and it’s entirely possible that the Democratic Blue Dogs who have drawn a line in the sand in the name of controlling federal spending will be punished at the polls, not rewarded, if the Medicaid and COBRA funding is not restored. They could lose support from the Democratic base without picking up any offsetting support from more conservative voters.

If funding is not restored there are several implications that go beyond politics.  The first is harm these cuts do to low- and moderate-income families who will lose coverage or services as a result. Second, the loss of COBRA subsidies is a blow to the drive to provide health security for all, while the loss of Medicaid funding will certainly turn up the heat on the already charged debate over the role of Medicaid in reform.  Finally, if there is a more conservative Congress in 2011 as anticipated, future debates over federal health care funding and implementation could become similarly difficult, with Congress unable to agree on funding for provisions in PPACA that are authorized but lack an appropriation.

The immediate implication for health care reform advocates is that we need to redouble our efforts to persuade the Senate to revive the COBRA and Medicaid funding.  It’s time to step in to keep reform on the right track.

More on Living in Chicken Little Land

You know it’s Chicken Little time when people can (and do) go on about how awful health reform is without any regard to the available facts.

Exhibit A:  Public opinion. The most recent Kaiser tracking poll (pdf) shows that the top concerns opponents have about health care reform is that it will increase health care spending and is not paid for.

Both the Congressional Budget Office and the CMS Office of the Actuary have refuted these claims in the past.  CBO has found that health reform will reduce the deficit (pdf) while the CMS actuary projects that reform will provide coverage to over 30 million people with a negligible increase in costs.  Recently, a Commonwealth Fund/Center American Progress analysis has suggested that both CBO and CMS are being too conservative in their projections.  Essentially both agencies assume no savings at all from efficiency gains, quality improvements and delivery system changes–sources that could, by moderate estimates, generate a potential $600 billion savings over 10 years.

Exhibit B: state government.  Numerous states have vociferously complained about the burden the Medicaid expansion, a core component of health reform, will impose on them; many going so far as to file a lawsuit to block the expansion.

The facts? A new paper released by the Kaiser Commission and the Urban Institute tells a different story (pdf).  The study shows that on average health reform will add only 1.4 percent to state Medicaid spending between now and 2019.  This is very similar to the 1.25 percent estimate developed by the Center on Budget and Policy Priorities.  And neither of these forecasts take into account savings to states from changes in the delivery system or from reductions in spending on services that are now 100 percent state funded but will be covered by Medicaid in the future.  Although state by state estimates vary, in no state does the federal government contribute less than 94 percent of the cost of the expansion.

Unfortunately, it isn’t much use telling the truth to people whose minds are already made up. Facts don’t matter to Chicken Little, who gets all his information from the Fox (news).  As we noted in the last post, the only thing that will persuade these folks is when the sky doesn’t fall in 2014 and, at least for some, they start receiving benefits under the law.  Then they’ll probably join the “keep government out of my Medicare” crowd.

DoJ presents its case
The Department of Justice has, in several legal briefs, laid out its basic arguments against the lawsuits seeking to undermine health reform.  Here’s a CliffsNotes version of the arguments:

•    States have no standing relative to the individual coverage requirement, which applies to individuals, not states (duh).
•    There is no need to block the law from going forward now since there is no possible injury until April 2015, when penalties for failure to purchase coverage would be due.
•    Individuals who now claim the law would require them to purchase coverage can’t know their circumstances in 2014, so the “injury” is purely speculative.
•    State residents cannot vote to exempt themselves from federal law they don’t happen to like.
•    The minimum coverage requirement is a reasonable part of the regulatory scheme that governs economic activity related to health care and health insurance, and thus falls within the Commerce Clause,
•    Tax penalties associated with the requirement to purchase coverage fall within Congress’ power to tax and spend for the general welfare.

Call it what it is—then change course

When responding to repeal proponents it’s important to:
a) Call the attacks what they are: an attempt to preserve an unsustainable status quo that leaves millions without coverage and millions more who have coverage at risk of financial ruin.

b) Turn to the benefits of the law—reform will:
•    Provide security to millions of working Americans
•    Guarantee people access to the same plans as members of Congress
•    Help women, children and people with serious medical conditions get more affordable and more secure coverage
•    Strengthen oversight of insurance premiums and help people get better value for their premium dollar

–Michael Miller, director of strategic policy

The Insider: Proxy War

Monday, May 17th, 2010

LINK FIXED

Last week, we likened the low-visibility conflicts over regulatory measures to trench warfare. This week, the military metaphor of choice is proxy war. Republicans in the Senate are using the nomination of Dr. Donald Berwick to head the Centers for Medicare and Medicaid Services to resurrect many of the themes they sounded during the legislative debate–especially the fiction that health care reform will lead to rationing.

Yes, folks, the death panels are back–if not explicitly, then by (heavy) innuendo.

Why? Because Berwick, currently the head of the Institute for Healthcare Improvement, has made the near-treasonous observation the U.S. health care system is not, in every respect, the best in the world (World Health Organization rankings be darned).

And he had the temerity to express admiration for the British National Health Service. Admiration for the NHS means support for comparative effectiveness research, which is akin to endorsing rationing, which is achieved by death panels, which lead to socialism—get it?

But the GOP attack on Berwick is not motivated, at least exclusively, by wounded national pride, sour grapes over the party’s failure to kill health reform, or even by policy differences. Rather, it is a cold political calculation aimed especially at raising the fears of seniors, who (as we repeat almost weekly) will have a major say in which party controls Congress in 2011. Right now, that calculus appears to be working.

Life in Chicken Little Land

Chicken Little

If the election were held today, the picture would look pretty scary for Democrats. Although overall voters seem pretty evenly divided on who should control Congress, the enthusiasm gap definitely favors the Republicans. According to Cook Political Report, of the 30 “toss up” House races, 28 are currently held by Democrats, setting Republicans up for significant gains in the House. In the Senate, Republicans could pick up as many as six or seven seats.

What does this mean for health care reform? Well, we should be prepared to live in Chicken Little Land for quite a while to come, fielding Y2K-style warnings of impending doom until the sky fails to fall in 2014. (Of course, that’s only if we first get past the Mayan calendar end-of-the-world prediction in 2012.)

Of course, a lot could happen between now and then, and most of it is outside of the control of health care advocates. What we can do—and must do—is keep on telling the truth about reform, making special outreach efforts to those who are most vulnerable to misinformation.

Laugh-track

Watch Jimmy Kimmel and T-Pain’s musical spin on some of the President’s health care reform messaging.

–Michael Miller, director of strategic policy

photo credit: ffg on flickr